Geared toward customer service agents at a car service department that deal with challenging customer situations. I designed this as an instructor-led module and was asked to convert to storyline for those unable to attend, so the module is low-interaction.
This lesson teaches the basics of using ArrayList in Java. This teaches an early concept in programming, introducing learners to 0-based indexing. Videos explain how content in an ArrayList moves to accommodate actions. Practical activities follow the lessons, so learners can practice these skills in real code.
This storyboard explores a concept in Java that requires some foundational knowledge, creating exceptions. The storyboard format provides code or images on the left and text on the right. This is a draft file and not a final - it is polished and put into an e-learning application before publication.
I've worked with Sales teams several times in my career, and this is a one hour class that focuses on working together to build strategies for negotiation. Rather than a presentation, you will find the attached PDF includes the facilitator guide for the course.
This video is used to introduce a negotiation scenario and is available for both live and virtual instructor-led (vILT) training. It is paired with the negotiation session indicated in the facilitator guide.
This pandemic-era PDF included information for managers and employees reopening facilities and returning to the office. The focus is on education to maintain health and safety standards during COVID-19, and provides new processes for work.
It is important for learning designers to be familiar with AI. In less than 15 minutes, I was able to generate and edit this video on caring for ferns using AI tools. AI will not replace a learning designer for the most important tasks, but can be used for rapid development of short overview topics.
Merritt Chandler, M.Ed.
Copyright © 2023 Merritt Chandler - All Rights Reserved.
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